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Contact us

At OLG, we're committed to providing you with the best possible support and assistance. We understand that sometimes issues can arise, and we want to ensure that our customers have access to various channels for help.

Support Availability

Our customer support team is available to assist you in resolving any concerns or inquiries you may have. We're committed to responding to your inquiry within one business day through email. Additionally, we offer live chat support through OLG.ca.

Live Chat Support

You can access our live chat support feature directly through the OLG website. Our customer support representatives are available during operating hours and will respond promptly to your inquiries.

Help Centre Access

We've made it easy for you to find answers to common questions and issues by providing an extensive Help Centre on OLG.ca. Please take a look at our FAQs to see if your question is answered there before reaching out to us directly.

Verification or Account-Help Support

For any account-related inquiries, verification, or access issues, please contact our dedicated support team through one of the above channels for assistance.

Responsible Gambling Assistance

At OLG, we prioritize responsible gambling practices. If you're concerned about your gaming habits or have questions regarding our responsible gambling tools and resources, feel free to reach out via live chat or email for guidance.

Technical Support

For any technical issues with the website, application, or other platforms, please contact us through one of the support channels listed above. Our dedicated team will work to troubleshoot your issue promptly.